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Yes, ONLY for WHOLESALE ITEMS! We offer sample sizes for our customized wholesale lip gloss and prefilled lip gloss. We recommend buying the sample size first to ensure that you will be satisfied with the product. After you receive it, you can purchase wholesale if you are satisfied. NO REFUNDS or EXCHANGES!

Yes, we ship everywhere! We are not responsible for any tariffs or fees, taxes, VAT, etc. that you may incur during shipping and/or Customs or import fees.

All priority packages come with insurance. You can call the post office and file a claim to get your money back. We are not responsible for the post office man handling our packages. We put fragile stickers and try our best to protect our products with bubble wrap. Here is the direct link to file a claim: https://www.usps.com/help/claims.htm

Once your packaged has been shipped out, it is no longer in our possession. Please direct tracking questions to USPS who is in possession of your package. We see the same tracking information that our customers see. We do not work with USPS.

It depends on the items, all updates are posted on my business Instagram @velvettemptationsllc

Miami, Florida USA

If for some reason your order is shipped back to us, we will refund the item. NOT SHIPPING! Shipping has already been paid for when we print out the label. This includes if YOU accidentally put the wrong address or was not home to receive the package!!!

The post office, USPS. Unless shipping out of the country.

Email Only! No DMs or personal messages. email us: support@velvettemptations.com Please read description boxes before sending an email concerning inquires on regular and wholesale items. *** Please allow 48 hours to one week for an email response! *** If you have received your tracking number and have a shipping question, contact USPS. We see the same tracking information as customers and only they can assist you!

No Refunds! If there is an issue with your order, feel free to email. If it is an error on Velvet Temptations part, we will be sure to correct it. No Exchanges!

2-5 business days for regular items. 7-14 business days for wholesale items. This excludes weekends and major holidays! If you order during a major sale, it may take more time for your order to process. Please be patient on receiving your orders.

Please read the wholesale description boxes.

No, everything is done online. If you live in the Miami area your shipping should only take about 1-3 business days or in Florida your shipping should only take 2-7 business days.

My website rates for shipping items are based on the USPS rates. I don't create the shipping rates; they do based on the weight.

FREE, you just order from my site like any other site.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.